What this document covers. This policy explains how personal data is handled when you browse this website or send us an enquiry. It does not cover what a customer does with data on their own systems, and it does not replace the terms of any signed supply contract.
Fields marked [TBC] are waiting for company information we will not publish until it is verified.
1 — Who we are
The company behind this site
This website is operated by , a steel furniture manufacturer based in Wuyi County, Jinhua, Zhejiang, China. is the export brand used on this site; it is the same company, not a separate reseller.
For the purposes of data protection law, that company is the controller of the personal data described below. Data protection questions and requests go to .
2 — Scope
What this site does, and does not do
This site is a product catalogue and an enquiry channel for business buyers. There is no online checkout, no customer account, no payment page and no newsletter subscription.
Because of that, we collect far less than a retail site would. We do not ask for payment details, and we do not build profiles of individual consumers. The only form on the site is the quote request at /request-a-quote.
If you contact us through WhatsApp instead of the form, that conversation is handled by WhatsApp under its own privacy terms; we receive your phone number, your profile name if you have set one, and the content of the messages you send.
| Identification | Your name and company name, so a quotation can be addressed and followed up. |
|---|---|
| Contact details | Email address, and a WhatsApp or telephone number if you choose to give one. |
| Market | Destination country, used to work out freight, compliance requirements and voltage or standard variants. |
| Requirement | Product category, quantity, and the message you write. Please do not include personal data about other people in the message field. |
| Attachments | Drawings, spec sheets or photos you upload in support of a quotation. These may contain your own customer's information, so send only what is needed for the quote. |
| Technical data | IP address, browser type, the page requested and the time of the request, recorded by our hosting and security provider as part of normal operation and abuse prevention. |
| Analytics and advertising data | Only where the tags described in section 5 are active: pages viewed, approximate location derived from IP, device type and campaign parameters. See section 5 for the current status of each tag. |
We do not ask for, and do not want, special category data (health, religion, political views and similar). If you send it anyway, we will delete it once the enquiry is closed.
4 — Why we use it
Purposes, and nothing beyond them
Where EU or UK law applies, we rely on: performance of a contract or steps taken at your request (purposes 01–03); our legitimate interest in running and improving a B2B website (purposes 04 and 06); and consent where required by local law for analytics and advertising cookies (purpose 05). You can withdraw consent at any time by contacting us or by changing your browser settings.
5 — Cookies and tags
What runs on the pages today
Cookies are small files a site stores in your browser. This site uses very few, and the advertising and analytics tags are being added as the site goes live — the current status of each is stated below rather than described as if it were already running.
_ga) and reports aggregated traffic: pages, referrers, approximate location, device type._fbp) and sends page and event data to Meta Platforms for advertising measurement and audience building.You can block or delete cookies in your browser at any time; the site will still work. You can also opt out of Google Analytics with Google's browser add-on, and adjust advertising preferences in your Google and Meta account settings.
| Form handling | The quote request form is delivered through a form-processing service (currently Formspree) that receives the submission and forwards it to our inbox. It stores submissions for a limited period on our behalf. |
|---|---|
| Business email is hosted by Google (Google Workspace). Enquiry emails and their attachments reside in that mailbox. | |
| Hosting and security | The site is served through Cloudflare, which processes request data as a content delivery and security provider. |
| Analytics | Google Analytics 4, where active, processes aggregated usage data on our behalf. |
| Advertising | Meta Platforms, where the Pixel is active, processes event data for campaign measurement. |
| Logistics and customs | Where an enquiry becomes a shipment, the consignee details and documents needed for export are shared with the freight forwarder, carrier and customs broker handling that shipment. |
| Professional advisers | Accountants, auditors or lawyers, where necessary to comply with the law or to establish or defend a legal claim. |
Where we are legally required to disclose data — for example a lawful request from a competent authority — we will disclose only what the request covers.
7 — Where it goes
International transfers
Our own operations are in China. Several processors listed above run infrastructure outside China, mainly in the United States and the European Union, so enquiry data may be transferred to and stored in those regions.
Where the law requires safeguards for a transfer out of the EEA or the UK, we rely on the standard contractual clauses published by the European Commission, together with the processor's own technical and organisational measures. Contact us if you need the detail of the arrangement that applies to a specific processor.
8 — How long
Retention
Enquiry records are kept while the request is live, then for as long as needed to deal with a resulting order, warranty claim or legal obligation.
Our working retention periods: enquiries that do not become orders — [TBC] months, after which they are deleted from the form service and the mailbox; order, invoice and export records — kept for the period required by Chinese accounting and tax law, and for as long as a warranty or claim could still be brought.
Analytics data is retained in aggregated form according to the analytics property's retention setting ([TBC] once configured). Server logs held by the hosting provider follow that provider's own retention period.
We answer data requests within 30 days. If a request is complex or we receive several from the same person, we may extend that period and will tell you why. We may ask for enough information to confirm that the request relates to you, because we do not want to hand one company's enquiry to another.
10 — Security
How it is protected
The site is served over HTTPS end to end. Access to the enquiry mailbox is limited to staff who answer quotations, protected by two-step verification, and the form service is restricted to submissions coming from this domain.
No system is perfect. If a breach affects your data and creates a risk to your rights, we will notify you and the competent authority as required by applicable law.
11 — Children
Business buyers only
This site sells to businesses. It is not directed at children, and we do not knowingly collect data from anyone under 16. If you believe a child has sent us information, write to the address above and we will delete it.
12 — Changes
Updates to this policy
If the way we handle data changes — for example when the analytics or advertising tags go live, or when a new form service is used — this page is updated and the effective date below changes. The version published here is the one that applies.
Version 1.0 · Effective from [TBC] · Last reviewed [TBC]